MineFacet Support
Most issues can be resolved inside the app. If you still need help, contact us and include your iPhone model, iOS version, and the steps that led to the issue. Never send passwords or payment details.
Restore Premium
- Open MineFacet and go to Shop.
- Choose Restore Purchases.
- Make sure the device is signed in with the Apple Account that made the purchase.
Premium is a one-time, non-consumable purchase. Apple processes payments and restoration; MineFacet does not receive card or bank details.
Ads and privacy choices
Automatic ads can appear only at natural breaks in free Beginner and Intermediate games. Rewarded videos are always optional. Premium removes automatic ads while leaving optional rewarded videos available for extra rescue lives.
If privacy choices are required in your region, open Settings → Privacy Choices to review or change them.
Gameplay and accessibility
Pinch to zoom in either control mode. Two-finger panning always remains available, and zoomed boards support one-finger movement according to the selected pointer mode. VoiceOver, Dynamic Type, Reduce Motion, haptics, and ten in-app languages are supported.
Contact
Support requests are normally answered in English or Hungarian. Email is handled only as needed to investigate and respond to your request, subject to applicable legal, security, and record-keeping obligations. See the Privacy Policy for details.
Email MineFacet Support